Terms of Service

Terms of Service

By booking a session, attending a workshop or event, or engaging with my yoga services, you agree to the following terms:

1. Waiver of Liability (Yoga Only)

Before participating in any yoga class or event, all clients must sign a waiver and release of liability. You can view a copy of the waiver here. This waiver acknowledges that you are voluntarily participating in yoga activities and release me from any liability related to injury or damage that may occur during your participation. The waiver will be provided for you to sign before attending any class or event, and participation is not permitted without a signed waiver.

Emotion Code® sessions do not require a physical activity waiver, as they do not involve movement or physical exertion.

2. Booking and Payment

• Payment for all yoga and Emotion Code® services is required at the time of booking.

• Payment processing is handled securely through a third-party payment processor. 

• Storing payment information is optional and not required.

• I do not store your payment details on my website or in my own systems.

3. Cancellation and Rescheduling Policy

24-Hour Cancellation: Clients must cancel at least 24 hours in advance to avoid a cancellation fee. Cancellations made with less than 24 hours' notice may incur a fee not exceeding $25.

Late Cancellations: If you cancel within 6 hours of your scheduled session, the full session fee will apply.

No Shows: Clients who do not show up for their scheduled session will be charged the full session fee.

Rescheduling: If you need to reschedule your session, please notify me at least 24 hours in advance, and I’ll do my best to accommodate your request.

Emergencies: In cases of illness or emergency, please notify me as soon as possible. I will make every effort to reschedule your session or waive the cancellation fee when appropriate.

Package Deals: If you’ve purchased a package of sessions, cancellations will count toward your total number of sessions unless rescheduled within the allowed time frame.

Instructor Cancellations: If I need to cancel a session, you will have the option to receive a full refund or reschedule for a later date.

4. Refund Policy

Refunds are not available for completed sessions or workshops. For cancellations made within the allowed time frame, payments may be applied as credits toward future bookings. Refund requests will be handled on a case-by-case basis.

5. Client Responsibilities

You agree to:

• Participate in all sessions—yoga or Emotion Code®—in a way that respects your physical and emotional limits.

• Inform me of any medical conditions or injuries that may affect your ability to safely participate in yoga.

• Follow all safety instructions during yoga sessions.

• Understand that Emotion Code® is not therapy or mental health treatment.

• Recognize that emotional shifts may occur during or after Emotion Code® sessions and take responsibility for your own wellbeing.

• Seek support from a qualified medical or mental health professional if additional care is needed.

• Acknowledge that I am not a medical or mental health provider, and any guidance offered is not intended as medical advice.

6. Scope of Services

My services include:

• Yoga instruction, offered in private sessions, classes, workshops, and events.

• Emotion Code® sessions, provided as a complementary wellness practice.

Within these services, you understand that:

• Emotion Code® is not therapy, counseling, or mental health treatment.

• I do not diagnose or treat physical or mental health conditions. 

• Emotion Code® is intended to support emotional balance and wellbeing, not replace professional care. 

• I adhere to Yoga Alliance’s Scope of Practice, which prohibits advising or teaching in areas outside my credentials and competence.

• I work within my training and do not offer services outside my professional qualifications.

7. Confidentiality

All information shared during yoga or Emotion Code® sessions is kept confidential. Any notes I take are used only to support your sessions and are not shared with third parties. You are not required to disclose personal or emotional information during Emotion Code® sessions unless you choose to do so. Payment information is processed securely through a third‑party provider, and I do not store your payment details.

8. Accessibility Commitment

I am committed to making my yoga and Emotion Code® services accessible and inclusive. If you have specific needs, limitations, or requests related to accessibility, please let me know and I will make reasonable accommodations whenever possible. My goal is to ensure that all clients can participate comfortably and safely in the services I offer.

9. Force Majeure

I am not liable for delays, cancellations, or changes to yoga or Emotion Code® services caused by events outside my control, including but not limited to weather, illness, emergencies, power outages, natural disasters, or other unforeseen circumstances. If a session is affected by a force majeure event, I will make reasonable efforts to reschedule or provide an alternative option.

10. Intellectual Property

All content I create or provide—including yoga materials, Emotion Code® resources, class content, session notes, website content, branding, and written materials—is my intellectual property. You may not copy, reproduce, distribute, or use this content for commercial purposes without my written permission.

11. Use of Services

You agree to use my yoga and Emotion Code® services in a way that is respectful, safe, and aligned with their intended purpose. My services are provided for personal wellness and education, and may not be used for commercial purposes, redistribution, or teaching others without my written permission. You agree not to record, photograph, or distribute any part of a session without prior consent. I reserve the right to refuse or discontinue services if they are misused or used outside their intended scope.

12. Changes to Terms

These Terms of Service may be updated periodically to comply with federal, state, and Yoga Alliance regulations, as well as ethical guidelines for Emotion Code® practitioners. Any updates will be posted on my website, with the most recent revision date clearly indicated.

13. Contact Information

For questions or concerns regarding these Terms of Service, please contact me at:

Debra Massey

debra@debramassey.com

(423) 488-0517

Rossville, GA